skip to Main Content

Counseling

Agency

LanguagesAvailabilityPhoneHECM

Approved

Platinum

Approved

HomeSafe

Approved

Cambridge

Credit

Counseling

 

English, Spanish, Polish, Italian24 hrs.  888-764-7460      YesYesYes
QuickcertEnglish, Spanish, or you

may have own Interpreter

24 hrs.888-383-8885YesYesYes
Debt Helper

 

English, Spanish, Creole and 

Portuguese or you may have

own interpreter

24 hrs.800-920-2262YesYesYes
Greenpath

 

English, Spanish, or you

may have own Interpreter

24-48 hrs.888-860-4167YesYesYes
Smart Money

Housing

 

English24-48 hrs.800-403-3807YesYes
Hancock

Development

 

English24-48 hrs.877-284-4326Yes
Hope Inc.English 48-72 hrs.888-776-0155Yes
Money

Management

International

English, Spanish48-72 hrs.877-908-2227YesYesYes
National

Foundation

on Credit

Counseling

English3 Weeks866-698-6322YesYes
Clearpoint

Financial

Soluitions

English, Spanish2 Weeks877-877-1995Yes

Steps to receiving a reverse mortgage counseling certificate:

  • Request your pre-counseling document set. (Includes loan comparison, closing cost worksheet, amortization schedule, TALC – total annual loan costs)
  • Have these mandatory documents available: HUD document titled “preparing for your counseling session” and NCOA booklet “use Your Home to Stay Home” (.PDF versions provided below)
  • Determine whether or not you wish to see a counselor in person or obtain counseling by phone
  • Call around and check counselor availability and pricing. Some counseling agencies only accept payment upfront while others allow you to put their fee into the reverse mortgage closing costs.
  • After you have received your counseling you will receive three copies of your certificate in the mail and have the option to have your counselor fax or email a copy of the certificate to your lender.

The U. S. Department of Housing and Urban Development (HUD) requires that homeowner(s) interested in pursuing a Home Equity Conversion Mortgage (HECM) receive mandatory counseling regarding the implications of and alternatives to a reverse mortgage from a HUD-approved HECM counseling agency.

We are required by HUD regulations to provide you with a list of reverse mortgage counseling agencies. The list must include all HUD-approved counseling intermediaries that can provide telephonic counseling, as well as five (5) counseling agencies within your local area, state or both, with at least one of the local agencies located within a reasonable driving distance for the purpose of face-to-face counseling.

To receive your local list please request your pre-counseling documents above or call Toll Free 562-881-9811. 

What happens after Reverse Mortgage Counseling?

After you have completed your counseling session you will be mailed a certificate of completion. This Counseling certificate should be signed and returned to your lender if you wish to proceed with the processing of the loan. No 3rd party services may be ordered such as Appraisal, Title, Escrow until the lender has your signed certificate in hand.

 

HUD.gov Counselor Locator

Back To Top